Privacy Policy

01 Data controller

The controller responsible for processing personal data collected through this website is Nezxu S.A.S., a company legally incorporated in Colombia with Tax ID (NIT) 902085397-5, address in Barranquilla, Atlántico, and contact email info@nezxu.com.

02 Data we collect

Through the contact form and normal use of the site, we may collect:

• Identification and contact data: name, email address and, optionally, company.
• The content of the message you choose to share with us.
• Basic technical data (such as IP address) used solely for security and spam-prevention purposes.

03 Purpose of processing

Collected data is used exclusively to:

• Respond to requests for information or quotes.
• Manage the contractual relationship if a project begins.
• Comply with legal, accounting or compliance obligations applicable to Nezxu S.A.S.

04 Legal basis and consent

By filling out and submitting the contact form, you grant express and informed authorization for the processing of your personal data under this policy, in accordance with Colombian Law 1581 of 2012 and Decree 1377 of 2013.

05 Data subject rights (Habeas Data)

As the data subject, you have the right to:

• Know, update and rectify your personal data.
• Request proof of the authorization granted.
• Be informed, upon request, about how your data has been used.
• Revoke your authorization or request deletion of your data, where no legal or contractual duty prevents it.
• Access your personal data free of charge.

06 How to exercise your rights

You may exercise any of these rights by writing to info@nezxu.com, clearly stating your request. We will respond within the timeframes established by Colombian data-protection regulations.

07 Information security

Nezxu S.A.S. implements reasonable technical and administrative measures to protect personal data against unauthorized access, loss or alteration. However, no system is completely infallible, so we recommend data subjects avoid sharing unnecessary sensitive information through web forms.

08 Retention period

Personal data is retained for as long as necessary to fulfill the purpose for which it was collected, and afterward for the period required by Colombian law (accounting, commercial or compliance), after which it is deleted or anonymized.

09 Transfer and disclosure to third parties

Nezxu S.A.S. does not sell or trade personal data. We do not share your information with third parties, except where a legal obligation exists, a competent authority requires it, or you have given express consent for a specific case.

10 Cookies and similar technologies

This site uses only a technical cookie to remember your chosen browsing language (ES/EN). We do not use tracking cookies, advertising cookies, or third-party analytics tools.

11 Minors

This site and its services are directed at legal entities and adult individuals acting in a business capacity. We do not knowingly collect data from minors.

12 Changes to this policy

This Privacy Policy may be updated to reflect regulatory or operational changes. The version in force is always the one published on this site, with its last-updated date.

13 Supervisory authority and contact

The supervisory authority for personal data protection in Colombia is the Superintendencia de Industria y Comercio (SIC). For inquiries, complaints, or to exercise rights related to this policy, you may write to info@nezxu.com.